Contact us
Questions about a rug, a custom size, a trade account or your order? We are happy to help.
Visit us
Majhawa, Kachhwa, Mirzapur 231501, Uttar Pradesh, India
Opening hours: Mon–Sat, 10:00 – 18:00 IST
Talk to a rug expert
Common questions
Yes. Use Request a quote and enter the width and length you need (in feet, centimetres, metres or inches), plus colours and any design file. We reply with a price and making time.
Rugs in stock are dispatched within a few working days; made-to-order and custom rugs take longer and show their making time. The checkout shows the delivery estimate for your address.
Yes. Enter your country at checkout to see delivery options and charges in your currency. Import duties and taxes in the destination country are paid by the buyer unless agreed otherwise.
Choose your currency from the switcher at the top of the page. Prices, the cart and the checkout follow it. If a payment method cannot charge your currency, the checkout says so and shows the amount in Indian rupees before you pay.
If a rug arrives damaged or is not what you ordered, request a return from your account within the return period shown in our returns policy.
