Handmade rugs shipped across India and worldwide

Privacy policy

How we look after your information

What we collect

We collect the details you give us when you order, create an account, apply for a wholesale account, ask for a quote or contact us: your name, email, phone, addresses, business details and any files you upload. We also keep a record of your orders and payments (we never see or store your full card number).

Why we use it

To process and deliver your orders, answer your questions, run your account, prevent fraud, meet our legal and tax obligations, and — only if you agree — send you news and offers.

Who we share it with

Only with the services needed to run the shop: payment gateways, couriers, email and text-message providers, and our hosting provider. We do not sell your information.

Cookies

We use essential cookies to keep your cart, currency and sign-in working. Analytics cookies are only used if you accept them in the cookie banner, and you can change your choice at any time.

Your rights

You can ask to see, correct or delete your personal information, and withdraw consent for marketing, by emailing us or from your account. We keep order and invoice records for as long as the law requires.

Contact

Questions about your privacy? Write to us using the details on our Contact page.

Last updated 12 Oct 2026